Designs completed by Manda Julaine Designs are only to be used for their intended purposes. For example, a document that is designed to be printed and mailed may not be used on social media or shared digitally. Designs may not be shared, duplicated, cropped, or edited for any reason. Designs may not be used or shared with any other person other than the person who purchased the design. If clients desire to use designs in multiple locations, we invite them to share that information with us at the start of the design process or contact us at any time to ensure that the design is being used corerectly. Additional fees may apply.
You cannot reuse or redistribute the design and/or coding without receiving prior permission. You cannot modify the design in any way, as this is not a true representation of my work.
All communication is conducted via email, unless discussed and agreed upon between parties. We ask when you email us that you give us up to 48 hours to respond and we ask the same of our clients. It is expected that clients will check their email frequently during the design process and respond to inquiries as soon as possible.
f a response is not received within 48 hours, up to 2 business days will be added to your project due date. If no response is received within 7 days, the client foregoes his or her reservation, due date, and any fees already paid. Manda Julaine Designs will follow-up with the client, however, the client understands that the project will be moved to the next available date on the our reservation calendar.
Estimated Date of Completion
Manda Julaine Design and client will agree upon a project due date or estimated date of completion. We will always due our best to stick to this timeline provided the client responds to inquiries in a timely manner (see Communication for more details). Should timeline need to be adjusted by Manda Julaine Designs due to any unforeseen circumstances, we will communicate this information to the client as quickly as possible.
Payment & Refunds
A nonrefundable reservation fee (up to 50% of the design fee) is due at booking to hold your spot on our design calendar. The remainder of the design fee is due at the time that we begin working on your design. Payments can be made through Paypal, Stripe or check. Unless specified during the initial conversation, invoices will be sent through Dubsado, our client management system.
Due to the nature of our work, no refunds will be allowed once you have approved the design quote. If any time, you request that we start over on the general design, an additional fee of at least $50 will apply.
Each project is subject to a certain amount of design time. If the project takes more time than anticipated, additional hours will be billed at $75/hour. Client will be notified of additional hours prior to billing.
Manda Julaine Designs cannot be held responsible for any non-uniformity of web or blog designs when using older browsers or computer systems.
Clients are allowed minor edits to the design once an initial proof of the design work is sent (text, coloring, etc.). The difference between a major and minor edit will be to my discretion in the design process.
If any time, you request that we start over on the general design, an additional fee of at least $50 will apply. Client will be informed of this additional charge prior to billing.
Installation & Privacy
The majority of our blog and web design options include installation. In order to design your website/blog, we will need temporary access to your website. All information will be kept confidential and used only for the purposes of the designing process. However, clients are welcome to change your password before and/or after your design process has been completed to ensure privacy.
After the completion of your web design/blog, we will provide you with brief email support. This means that we will answer any questions regarding your design and, if needed, fix any errors. Post-installation support is only offered up through the final draft of your design. Therefore, please review your website/blog as soon as possible.
Copyright Information & Liabilities
Unless otherwise states, all design work is the property of and copyright to Manda Julaine Designs. Please do not remove the design credit on your website, blog, or printed material.
Manda Julaine Designs reserves the right to display all designs on our website, blog, and/or social media pages.
Manda Julaine Designs is not liable for any photos or other design elements provided by the client. It is the responsibility of the client to ensure they have any necessary permissions to use any submitted elements before we include them in your design.
Marketing/Social Media Consulting, Design, and Management Terms
All clients who choose to participate and contract with Manda Julaine Designs for marketing/social media consulting, design, and/or management services will be asked to sign a contract unique to the terms agreed upon between the client and Manda Julaine Designs.